The arrival date depends on the efficiency of your country post service and customs inspection process, so please contact your local post office or wait for more time.
If overrun the shipping period, you still not receive the package, please cotact your local post office or head office. Because the sender's post office should not know the status until the package was returned back if it was unclaimed.
Important: If package is unclaimed and return to us, we will just refund you the product cost, not including shipping charge
Postal air mail (08~30 days): CC123456789TW or RA810123456TW
Tracking: Maybe you can track the mail on your country's postal website.